We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our practice. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the ADA, CDC and OSHA. Additionally, we follow the recommendations of the SCC Health Department, the CDA as well as the SCCDS
(https://sccds.org/sccds-dentists-are-committed-to-providing-a-safe-dental-visit-video) We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.
Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office
We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the other areas in the office for you to use as needed
You will see that our waiting room will no longer offer magazines, children’s toys and others since those items are difficult to clean and disinfect
Appointments will be managed to allow for social distancing between patients. That might mean you’re offered fewer options for scheduling your appointments
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the waiting room at any one time
We look forward to seeing you again and will be happy to answer questions you may have about the steps we take to keep you, and every patient, safe in our practice. To schedule or reschedule an appointment, please call our office number 408.578.6700 or visit our website at www.drsabiog.com
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Tony Dr. Lou Cecille Inez
Our Office’s Safety Precautions
To help prevent the transmission of all respiratory infections, including COVID-19, we adhere to standardized infection control measures, such as performing hand hygiene, providing tissues and no-touch receptacles to throw away used tissues, and offering facemasks to patients who are coughing. We follow routine cleaning and disinfection strategies, using cleaners and water to pre-clean surfaces prior to applying an EPA-registered, hospital-grade disinfectant, as well as appropriate sterilization of all tools and equipment. We also use new facemasks and gloves for each patient per guidelines set by the FDA and CDC.
While our office already adheres to these standard precautions, there are several common sense recommendations we are implementing to prevent the spread of COVID-19.
- Screening patients for signs or symptoms of infection when we update their medical histories.
- Making sure our masks, gloves, and eye protection are appropriate for the procedures performed.
- Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms.
If you have an appointment scheduled within the next few weeks, please contact our office if you experience any of the following:
- Shortness of breath
- Travel within the past 14 days to affected geographical regions
We will discuss your health status, the dental treatment you require, and whether or not visiting our office will be safe for you, our other patients, and our staff.
When you visit our office, we ask that you arrive on time for your appointment, rather than too early. This will minimize the amount of time you spend in our waiting room or reception area. If you have respiratory symptoms, we will ask that you wear a facemask.
How can you prevent contracting or spreading COVID-19?
- Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.
- Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing.
- Avoid touching your eyes, nose, and mouth.
- Cover your mouth and nose when you cough or sneeze. Do not use your hands.
- Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to quickly direct you to the right health facility.
If you would like more information about our office’s dedication to your health and safety, please give us a call. For more information about what you can do to prevent the spread of COVID-19, please visit the World Health Organization website.